Reviews of John Lewis , Southampton

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Business DetailsUpdate

  • John Lewis
    West Key Shopping Centre
    Southampton
    Hampshire
    United Kingdom
    SO15 1QA
  • Tel: 02380216400

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timbrown11 profile image
Rating - positive on 30/08/2008 by timbrown11 (100 reviews)
John Lewis is one of the biggest stores in Southampton. It has lots of levels and has plenty of goods in there. They sell all sorts of stuff like kitchen tools to 42 inch hd tv's, to laptops, to childrens toys. It has everything you could possibly want there and that is the only store you need in Southampton.
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thetobzster profile image
Rating - positive on 29/08/2008 by thetobzster (98 reviews)
John Lewis is an amazing store because it has everything you could possibly want! It has the latest electrical goods including T.V's and radios etc. It has luxury furniture and an amazing kitchen hardware part. Overall an amzing store and a must see if you go to West Quay.
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Spikeyotem profile image
Rating - positive on 29/08/2008 by Spikeyotem (286 reviews)
biggest store in west quay.. with four floors... has absolutely everything. shop is very clean and modern. staff are very professional, helpful and friendly!! There is a john lewis cafe on the top floor too, aswell as wedding lists too!!
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Spikeyotem profile image
Rating - positive on 08/08/2008 by Spikeyotem (286 reviews)
Big store, situated in west quay! It takes up all 4 floors of west quay and offers you all means of homeware, clothes, furniture and even their own cafe! shop is clean and modern and all staff are friendly and keen to help and assit you!
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catp profile image
Rating - neutral on 06/08/2008 by catp (62 reviews)
John Lewis is a massive shop - the biggest one in west quay - spread out over two or three floors. It sells basically everything, from clothes to kitchen utensils. However, stuff is really expensive, but of a good quality i guess. The store is sparkling clean and shiney, and staff seem smart and keen to help. I would recommend shopping here if you have a lot of money!
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Adamewhite profile image
Rating - neutral on 05/08/2008 by Adamewhite (1 review)
A great shop not without its follies though. The shop is huge one of the biggest in Southampton with ample parking on a two store multi car park, which as far as im aware is free. The shop ranges on several floors and includes good food. However the prices are at best extortion, I brought the simplest light shade I could buy and that came to around £15. The staff are very helpful and always there to offer advice. Overall a nice place to be although I would not go buying anything in there again unless your wallet is bulging!
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shinyhappy profile image
Rating - positive on 01/08/2008 by shinyhappy (288 reviews)
A fantastic shop, one of the biggest in the West Quay Centre, it's prices are good, and it stocks all the usual department store stuff, home furnishings, clothes, toys etc. They offer free delivery to the local area, although disappointingly this doesn't include to the Isle of Wight! Nevertheless, a good store, and worth a visit. They have good particularly good post-Christmas sales, I've found some lovely cheap packets of Christmas cards there.
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Elmo7 profile image
Rating - positive on 30/07/2008 by Elmo7 (4 reviews)
This reviewer is connected with this business
John Lewis is a very up market clothes store as well as supply household appliances, its a very open building with great staff who do their up most to provide you with the customer serivce you should expect
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emma17 profile image
Rating - positive on 21/07/2008 by emma17 (83 reviews)
excillent store, everything you could want under one roof. high quality products at resonable prices. great service and a relaxed atmosphere. everyone from every class is welcome, get to john lewis!
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rupertwilson20 profile image
Rating - neutral on 12/07/2008 by rupertwilson20 (114 reviews)
This shop does contain some high quality products, but even so, they do seem still rather overpriced. I would recommend this shop for people who are looking for a specific home hardware product that is of high standard but for a general shop around or if your looking for a bargain this is not the shop for you. There is a very extensive rage of products to choose from however and 3/4 floors!
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duckboy42 profile image
Rating - neutral on 09/07/2008 by duckboy42 (50 reviews)
John Lewis is the dominating shop of the Westquay complex. It comprises a number of sections including menswear, womenswear, electrical goods, etc. The shop itself has a very modern aesthetic and is always very clean. The staff are well turned out and very helpful. There is a desk in the electrical goods section which can fix problems you are having with electrical products which is very useful although there is usually a long cue for this.
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bubble1234 profile image
Rating - positive on 09/07/2008 by bubble1234 (5 reviews)
This is a huge store, with plenty to offer. There are many different areas dedicated to menswear, womenswears, electricals, homewear and many more. The staff are proffessional and eager to help. It s very big though so be prepared to ask foor help if you get lost. The quality is very good but the prices do sometimes seem slighly higher than you woud expect. However overall a great store with lots to offer.
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wc7 profile image
Rating - positive on 08/07/2008 by wc7 (58 reviews)
A huge shop is southampton selling a wide range of products that are top quality, the staff there are really helpful and will show you around if you ask. The prices here may be consideribly high compared with other shops though
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claireybear. profile image
Rating - positive on 06/07/2008 by claireybear. (201 reviews)
a huge department store with a good range of high quality designers.
lots of choice on several floors.
well layed out and helpfull and knowledgeable staff.
gift vouchers and cards also availale.
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DB14 profile image
Rating - positive on 03/07/2008 by DB14 (100 reviews)
Really good atmosphere, nice to see a company treating its employees well. really shows dividends when you ask for help etc. good publicity aswell with the whole waitrose/john lewis being the best 2 company's to work for. definately a good place to shop. *****
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Wifey profile image
Rating - positive on 02/07/2008 by Wifey (129 reviews)
An extremely large store in the West Quay shopping centre. You can park very close either in the shopping centre car park or opposite. This store stocks, fabrics and sewing materials, electronics, clothing and accessories, bedding and household goods and toys. There is also ane xcellant cafe on the top floor along with a gift wrapping and gift list section. The gist list is easy to set up and to use and is a lot of fun - you are given a scanner and can scan anything in the shop that you want to add to it. The make up section is also really good, with the prescriptives stand being especially professional and helpful. I went here for a make over for my wedding make up and received excellant service.
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vsnelgar profile image
Rating - positive on 01/07/2008 by vsnelgar (99 reviews)
there is a lot to see in this store. the best thing i find, is that they have a device for wedding gifts where you can go around the whole store, and choose the items you want to purchase. not only this, but you have everything you want in one store. there is a lot of products such as clothes, appliances, and a lot more to take your fancy. i find that the restaurant on the lower ground and on the upper ground can give you a relaxing break from the stress that you may endear from your shopping experience.
a great store for all ages.
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amiker123 profile image
Rating - positive on 30/06/2008 by amiker123 (534 reviews)
A huge John Lewis set over three floors in West Quay shopping centre. They sell almost anything you could think of from clothing right through to frying pans. Although alot of it is quite expensive, they also have some real bargains. The quality of the items they sell is fantastic and they have some really lovely things.
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DalS.T profile image
Rating - positive on 21/06/2008 by DalS.T (13 reviews)
John Lewis is a great place to shop with a large variety of products for everyone's needs. Including many friendly staff which are always happy to help and is a good place to visit if you are going out to shop in Southampton. As the store is well-known it attracts many visiters from arround the area.
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ellicopter profile image
Rating - positive on 20/06/2008 by ellicopter (71 reviews)
This Shop has absolutely everything you could ever want! It's all high quality and although the clothes are a little on the expensive side and not aimed at my age range i love walking around it! It's always very pretty and useful at Christmas
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hwelch profile image
Rating - positive on 20/06/2008 by hwelch (100 reviews)
John Lewis in Southampton is amazing! There is a huge range of loads of different types of products and I find the gift section particularly useful at Christmas and Birthdays. I bought a CD player from the tech part and the staff seemed to really know what they were talking about and gave good advice but weren't pushy. The store is always well staffed.
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ejg7 profile image
Rating - positive on 19/06/2008 by ejg7 (142 reviews)
This a massive store with loads of floors and a lovely cafe at the top of John Lewis. It has a great gift section and loads of clothes and toiletries with an especially good wedding section. Its right in West Quay which is very convenient. The prices are high but the quality is high, staff are generally friendly but apparently pay is awful so working there isn't great.
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pedwardes12 profile image
Rating - positive on 14/06/2008 by pedwardes12 (104 reviews)
Everything you could wish for in a department store, it has absolutely everything you could want in it and the shop is massive! The shops layout is useful too and it isn't very difficult to find what you want. Customer service is always very good.
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lightspeed_briefs profile image
Rating - positive on 14/06/2008 by lightspeed_briefs (98 reviews)
John Lewis has to be the best of the huge department stores around at the moment. They have literally got evevrything on sale and at very good prices. The atmosphere inside is great; it's never cramped or 'hostile' like in some of these kinds of stores. The staff are great too - all really clued up and friendly.
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faithnack profile image
Rating - positive on 12/06/2008 by faithnack (100 reviews)
This store is huge! and sells something for everyone, they have a great range of clothes, for both women, men & children. They also have some great shoes and bathroom products. I'm a big fan of origins =]
The store is set over several floors, and has escalators and lifts meaning everyone can get in and out, and its situated right by the multistory which is also great.
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bazchas profile image
Rating - positive on 10/06/2008 by bazchas (50 reviews)
Perhaps the ultimate UK retail chain. We wandered through the mattress department with no intention to buy and half an hour later clinched a deal on a new one, with which we are very pleased. There was much choice as in most departments. Easy parking . For value and service - is it possible to have a bad retail experience at JLP?
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sali profile image
Rating - positive on 09/06/2008 by sali (45 reviews)
This particular brach of the very well known store has one of the best customer services that I have witnessed.. The staff are always polite and happy to help you find the iteams you require. This store has a lovely Cafe'/restaurant with a lovely selection of food and drink at the top level of the store. John Lewis sells items from lingerie to jewellery.
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watson5am profile image
Rating - positive on 08/06/2008 by watson5am (207 reviews)
Brilliantly situated in west quay shopping centre in southampton, this is a very large John Lewis store, which has a huge range of products on offer, its definitely worth going into, and it's difficult not to if you're at west quay.
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acb99 profile image
Rating - positive on 06/06/2008 by acb99 (594 reviews)
This John Lewis is huge! It's got just about everything you could want and it leads into the main area of West Quay shopping centre. The staff are really helpful and it's well laid out.
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annastockham profile image
Rating - positive on 05/06/2008 by annastockham (65 reviews)
Really good big department store, that sells pretty much anything for the home! Because people have to walk through to get the West Quay, it attracts its customers through good offers etc. The staff here are really friendly and helpful and it's definitely one of the best department stores around, good quality!
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the1|2dmalcolm profile image
Rating - positive on 05/06/2008 by the1|2dmalcolm (204 reviews)
John Lewis... where to start?! John Lewis is 100% the best department store in Southampton and seems to sell basically everything. The quality of the products is outstanding and the staff are so helpful and friendly. It really is amazing when you visit and there are entrances out to West Quay as well. Definately worth a visit.
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fairybecca profile image
Rating - neutral on 05/06/2008 by fairybecca (99 reviews)
large store set over different levels. each floor is for different things. easy to find what you want, but expensive and not always good quality.
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daveo999 profile image
Rating - positive on 02/06/2008 by daveo999 (100 reviews)
We bought our television from here and I have to say - it's a great shop! They have everything here! The shop is massive and the staff are generally very helpful.
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MylesOwen profile image
Rating - positive on 31/05/2008 by MylesOwen (100 reviews)
Possibly the best shop in West Quay. Its got everything in it. My favourite section is the sports section, got loads of kit, also the mens clothes section is full of designer clothing for a good price. Its also got a nice cafe at the top, sit by the window and you can see everything!
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Aimee Anna profile image
Rating - positive on 30/05/2008 by Aimee Anna (99 reviews)
John Lewis... The best department store in Southampton. The store is very large, spacious and exciting. There is so much on offer, ranging from make up, trampolines, gym equipment and butter knives! It is always interesting to visit the store and everything sold there is of good quality and you will never find anything tacky in John Lewis!
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amyoh profile image
Rating - positive on 29/05/2008 by amyoh (101 reviews)
This is a huge store selling a wide range of things from furniture to clothing. The store has separate levels for different sections and has a large variety of stock. Everything is high quality and its generally a great store.
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slumsden profile image
Rating - positive on 29/05/2008 by slumsden (163 reviews)
Absolutely brilliant store with everything you could think of available. The store is massive with many different floors and a lovely restaurant on the top floor which offers great and well priced food. The products on sale in store are also priced well and the staff will go out of their way to help you.
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danimucci profile image
Rating - neutral on 29/05/2008 by danimucci (100 reviews)
I'm not a huge fan of department stores but this one is great. Everything is easily located and moderately priced. it's a must if your out shopping in Southampton and your more likely to find exactly what you want in here! The cafe located on the top floor of the store has a fantastic range of food, from stirfry to tea cakes. The view from here is amazing too and definitely worth a look.
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-adz9- profile image
Rating - positive on 28/05/2008 by -adz9- (100 reviews)
You cannot go wrong with this shop. This particular John Lewis has four floors of just about everything and anything that you could think of. The store is extremely smart with lots of little displays. Very helpful staff too.
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claireybear. profile image
Rating - neutral on 28/05/2008 by claireybear. (201 reviews)
a very large shop with an extreamily helpful team of staff.
it has a wide range of clothing in all sizes.
it has a range of labels and designers which are all genuine and appealing.
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hannahbarnett profile image
Rating - neutral on 27/05/2008 by hannahbarnett (152 reviews)
Took me a little while to get some service, and it's a little overpriced. The staff are friendly though and there's a great variety of stuff in the shop.
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Steph_17 profile image
Rating - positive on 27/05/2008 by Steph_17 (100 reviews)
Is a massive store, with four floors - which is allways kept immaculate. Offers huge range of products and brands, at reasonable price. The staff are presented very well and are allways very attentive. This store stocks several of the catologue products, and also has the childrens uniform range instore. Highly recommended.
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lks17 profile image
Rating - positive on 27/05/2008 by lks17 (101 reviews)
This is a huge 4 floor department store with its own restaurant located on the top floor. This shop has almost any product you could be looking for ranging from kitchen utensils to clothing to cosmetics adn also electrical equipment such as computers, iPods and televisions. There is never a lack of staff adn they are always more than happy to help with any query you may have whilst looking to purchase something.The staff here are all very helpful aswell as polite and i have founf always go the extra mile to help their customer.
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amber-lea profile image
Rating - positive on 27/05/2008 by amber-lea (36 reviews)
this store is very big and to a high quality. they sell a variety of things which can be expensive but well worth it beacuse of the quality of the goods which you buy. all the staff are friendly and smiley whilst you are looking around the store. sometimes it can be hard to find someone to help but this just may be becuase its a busy store.
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charlierafferty profile image
Rating - positive on 25/05/2008 by charlierafferty (99 reviews)
Massive store with everything you could ever want in it. Well staffed and a good atmosphere, easy store to get lost in with its huge choice of products
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TomCole profile image
Rating - positive on 25/05/2008 by TomCole (52 reviews)
John Lewis is a fantastic department store, filled with brand new, exciting products for everyone to enjoy. The clothing department is high quality for both men and women. The health and beauty section is filled with products from the world best known designers and there is an extensive electonics section, offering high definition tv's, Ipods, laptops and cd players. I recommend John Lewis highly.
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sll1637 profile image
Rating - positive on 25/05/2008 by sll1637 (200 reviews)
This is a huge store! There are a lot of clothes stores inside as well as furniture, fabrics, electrical items, really anything you want you can find in here.
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georgie 1991 profile image
Rating - positive on 25/05/2008 by georgie 1991 (136 reviews)
This is an extremely big department store with a huge variety of things for sale. There are lots of shops with in this store for example levi, warehouse, benefit and lots more. It is very helpful to have so many things in just one store and there are lots of staff on hand who are always very helpful. Recommended.
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Ches profile image
Rating - positive on 25/05/2008 by Ches (50 reviews)
A huge, modern and easy-to-navigate store based in the centre of Southampton; John Lewis has everything from fashion and beauty, to menswear, to sports, to children's clothing, to home furnishings and electrical goods. There is a cafe on the top floor, serving hot and cold food/drinks, and escalators and lifts connect the three tier shopper's haven. The store links to the West Quay car park (something worth bearing in mind when in a busy city like Southampton) and leads out into the main West Quay shopping centre. Its a brilliant store which has practically everything you could possibly need...and if it doesn't have what you want, there is a fast and reliable ordering service which is sure to track down what you require. The staff are friendly and helpful, and overall: its well worth a visit.
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Jok13 profile image
Rating - positive on 24/05/2008 by Jok13 (102 reviews)
A huge store selling a huge range of products ranging from cloths to furniture. The store is divided into categories and has three levels making your shopping easier. Escalators, and elevators help you transport from level to level, and they all link in with the modern theme of the store i.e. glass elevators. The range of prices varies. The majority of products are all sensibly priced for the quality they possess. The store links to the main West Quay shopping centre making access easier, and very convenient store to visit when in and about town centre. There is also a cafeteria on the top level selling a selection of food, hot and cold.
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*Frog* profile image
Rating - positive on 24/05/2008 by *Frog* (100 reviews)
John Lewis is a really great place to go if you want to buy anything from furniture to school uniform. It's a really great store and the cafe is great as well. I highly recommend it.
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mfwilkm1 profile image
Rating - positive on 23/05/2008 by mfwilkm1 (163 reviews)
This John Lewis is absolutely huge and even though you can easily get lost there is a lot to see and buy! The quality of their items is great and you can find just about anything and evrything that you need! They sell things fom appliances to clothes to lighting to shoes! It is definately worth a visit if you have not already been! The staff are freindly and there to helo you,
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alexcole1990 profile image
Rating - positive on 23/05/2008 by alexcole1990 (200 reviews)
This huge retail store sells everything imaginable from a toaster to perfume. The staff are all very frinedly and helpful to show you where certain products are in the store. The quality of the goods are very high and the price is fair in comparison to that. The shop does not feel busy when you are in it due to the width of the aisles and spacing of the displays.
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backchat08 profile image
Rating - neutral on 19/05/2008 by backchat08 (148 reviews)
Personally I find John Lewis far too expensive. Even regular household items give the wallet a fair beating. I know its not as good quality, but I'd rather shop IKEA!
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bspeed profile image
Rating - positive on 19/05/2008 by bspeed (102 reviews)
Big, high quality department store with lots of different goods, high quality jewlery, womenswear, accessories, childrens clothes, gifts - just about everything. For some people it's surely the only stop necessary at West Quay- they sell everything from toys to fabrics to books to stationary.
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Seb profile image
Rating - positive on 19/05/2008 by Seb (99 reviews)
This is a realy good department store with almost anything you could possibly need! You can also find some cool stuff you have never seen before. Some things are quite expensive but others are ok, the staff are friendly and helpful and it has a great atmosphere, especially at christmas with the decorations.
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von profile image
Rating - positive on 19/05/2008 by von (162 reviews)
I feel it's a great store! You will probably be able to find anything you were looking for inside it!
The staff are always up for helping you and the prices are good!
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NooshaV profile image
Rating - positive on 18/05/2008 by NooshaV (128 reviews)
GREAT department store, taking a whole corner of West Quay, and with multiple floors, with everything set out systematically, so you can easily access what you want. With great quality comes higher prices, but this department store does not dissappoint with it's AMAZING quality. The staff all seem friendly and happy to help. Highly Recommended.
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Jessica.Jarrett profile image
Rating - positive on 15/05/2008 by Jessica.Jarrett (201 reviews)
big store, with a great range of shops, always very busy which isnt a good thing really and there needs to be a bigger food area as theres is never any seats.
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hannahwp profile image
Rating - positive on 14/05/2008 by hannahwp (150 reviews)
big store! sell a massive range of clothes! can sometimes feel too big! but if you know what you want its easy to go in and find it! the staff are also really helpful at helping you find what you're looking for.
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neilbelshaw profile image
Rating - positive on 14/05/2008 by neilbelshaw (174 reviews)
this i a good shop for almost anything it has lots of different varitey of stock the housewear range sold here is particually good the prices are quite high but you are paying for the quality of the goods
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2btaylor2 profile image
Rating - positive on 13/05/2008 by 2btaylor2 (108 reviews)
great shop to buy anything really. this is quite a big shop. It can be a bit pricey for some things but not too bad. Everything seems to be good quality and the staff are helpful.
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NicholasL profile image
Rating - positive on 12/05/2008 by NicholasL (288 reviews)
Quite a small electronics section on the top floor and slightly overpriced. However this store sells pretty much anything from running machines to baby toys to colanders. If you need to redecorate your house this is the ideal place to visit. Its not too pricey either.
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Engels profile image
Rating - positive on 10/05/2008 by Engels (393 reviews)
I bought a stereo from here and 3 years later its still working perfectly and has kept its condition well. For £200 I would expect that and it had a good warranty on it as well. This store is mainly for women and homewear and has some great kitchen gadgets.
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markwilliams07 profile image
Rating - positive on 10/05/2008 by markwilliams07 (366 reviews)
Very big and very good if you know where to look. Hundreds of members of staff all over the place all very happy to help. Sometimes a little on the expensive side of things.
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mav1 profile image
Rating - positive on 09/05/2008 by mav1 (308 reviews)
This large department store is best in furniture, homewares, electrical, fashion and gifts. It really does have it all. Quality of items is fantastic though the prices are little higher than average. The store is well stocked and maintained but does get rather busy at peak times. The electrical items section is a sure favourite to me!
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mizzy profile image
Rating - positive on 25/01/2008 by mizzy (912 reviews)
A huge department store with 3 floors. it has homewear and utensils, fabric, haberdashery, gifts, clothes, pictures, electronic stuff. Its very easy to get lost in but the staff are all very smart and helpful. Quite expensive but the stock is good quality and if you get gift vouchers for it then its great value for money! useful for your wedding list!
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