HelpHound

I've been into this branch of HSBC several times with issues with my account and to open a joint account with my housemates and I have found the staff to be really friendly and helpful. A friend that I went in with who had had money taken out of her account by a company was refunded within the week and they sent a full report of how they sorted the problem out to her. Although the branch is quite small and often busy, I did not have to wait long to be seen and was overall really impressed with the service given.