Interview with Ezra Silverton from 9th sphere

Your company offers online reputation management services. What's the worst ORM mistake one can make? "I would say there are two things people often do that make things worse for them. Both are equally bad ORM mistakes. First is the person or company replying to the negative press hatefully. The second is starting a fighting match online where the company starts to post how horrible the other person was or is. Neither are going to get the situation resolved and it will draw more attention to the problem than is necessary."

 

Helpful & Great Reviews

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Rating - positive

Brookes Taxis, Sheffield ( Great )

AshHomes
Had no option but to take a taxi today for work.I used Brookes Taxis since it had a good review on Helphound already. The service was very positive you could text to book your taxi now or just give them a miscall and they will ring you back.

I ran... Read full review

Rating - positive

Lidl, BLACKBURN ( Great )

Worldwide09
My mom forced me to come inside here I never shop at Lidl.My mind though changed after going inside Lidl and I might just start shopping here!Lidl has a big car park so finding parking is very easy.They have also removed the pound system for getting ... Read full review

Rating - positive

AbeBooks , ONLINE ( Helpful )

JennyP
I had been trying to find the 'Reader's Digest-Oxford Complete Wordfinder', which is now out of print, as a present for a friend whose current copy is falling apart.

I found AbeBooks on HelpHound and carried out a search for the above title and wa... Read full review

Rating - positive

Greggs, BOLTON ( Great )

TrishLittre
As a regular here at Greggs I thought I would review this business and give it a update here.Greggs is no doubt the most busiest bakery or should I say shop in the town centre area! Greggs at lunch time has a huge line outside the shop to its amazing... Read full review

Rating - positive

Dr Foot , ONLINE ( Helpful and Great )

HannaS
I needed to get some supportive shoe insoles for everyday wear, as boots like UGGS do not supply sufficient support for most people's feet. I also wanted to help prevent my shin splints from reoccurring! So I found Dr Foot online and decided to buy f... Read full review

Rating - positive

The Fudge Kitchen, CAMBRIDGE ( Great )

Farhaan
I had never heard of this place before, but last weekend in Cambridge we happened to come upon it. It is right opposite the main entrance of King's College, so plenty of tourists and students milling about - therefore making it quite crowded sometime... Read full review

Rating - positive

Bombay Brasserie, LONDON ( Great )

Farhaan
We visited Bombay Brasserie last Thursday as it was a special day, our 10th wedding anniversary. I looked online on TopTable and found this - a Michelin starred restaurant in London promising "Authentic Indian flavours transformed into a contemporary... Read full review

Rating - positive

Parcel Monkey (online), STOCKBRIDGE ( Helpful )

AshHomes
I sell often items on Ebay and send other postal items to friends. Parcel Monkey was totally new to me two weeks ago. I saw it on Topcashback were they were giving 2.00 cashback for a completed order which sounded good to me. On top of that the websi... Read full review

Rating - positive

Blue for Boys, ONLINE ( Helpful and Great )

lilmiss1982
I recently came across this online clothing store with a range of clothing just for boys. Aimed at boys between 0-8 years it is a obvious place for my to shop with two young boys.

They have a great selection of clothing from baby items, gifts se... Read full review

Rating - positive

Blockbuster, BLACKBURN ( Great )

Worldwide09
Today I went in to Blockbuster to use their game trade in service.As usual the store service was very pleasant and they had a handful of offers on.Now having never been to the section before for the games was a little nervous. I had a few old games t... Read full review

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