Feedback Manager – for all

Our full-service option

We soft-launched Feedback Manager last year, and we are now offering it to all our clients…

 
Feedback Manager handles all responses to reviews – both positive and negative: It ensures…

• that customers who post positives are thanked
• the best possible outcome if a negative post is received

Clients are allocated a dedicated member of our client services team who will liaise directly with them to ensure Feedback Manager works seamlessly.

Who should use Feedback Manager?


Clients who find themselves pressed for time or resources, clients where key staff are sometimes unavailable to respond in a timely fashion.