HelpHound for hotels – how simple can it be?
For 2017 we have made some adjustments that will make our service for hotels even easier to understand – and adopt.
There are two core reasons your hotel should adopt HelpHound:
- impact on your online image
- effect on your direct bookings
In more detail…
Looking as good as can be all over the web
It’s so simple – as soon as you embed HelpHound the following happens:
- Negative comments – everywhere – fall
- Positive comments – on all open sites (TripAdvisor, Google and so on) rise
You know your guests are looking for them – so HelpHound enables you to show them. That way there’s far less temptation to go elsewhere.
And there’s more…
Do you respond to your online reviews? Everywhere? Fine – you don’t need Feedback Manager. But so many hoteliers tell us that they lack the resources to manage this aspect of their business, so we do it for them – full time or part time (during staff holidays, for instance).
Some of you may be asking ‘Why is it so important to respond to reviews?’ The answer is simple:
- it impresses future guests
- it reduces the likelihood that a disgruntled guest will post a negative review
The full service
HelpHound is so much more than just software. We are review managers and we will provide ongoing help and support on anything related to reviews – including appealing unfair TripAdvisor or Google reviews. We are here to make sure our clients present the best possible image online, as they do physically with their properties.
Now for £1 a room/month. No ifs, no buts. With no contract for the first six months – that’s how confident we are that you will see the benefits – fast.