It is important for hoteliers to collect reviews on their websites
TravelDailyNews.com recently published an interview with Karen Plumb, TripAdvisor’s Senior Director of Sales, Strategy, Business Listings, entitled ‘It is important for hoteliers to collect reviews on their websites’. The post consists of 6 questions following the launch of TripAdvsor’s Review Collection Solution, which allows hotels to collect reviews directly from guests following their stay and integrates the system with the hotel’s own website; something that Dialogue is already doing. This interview highlights the importance of HelpHound’s established Dialogue system which is currently proving to be an excellent solution to the issues covered in the post.
You can read the article by Vicky Karantzavelou here.